NEED HELP? OPEN SUPPORT ↗
APP UPGRADE CENTER

Upgrade it yourself—or schedule help.

Want to handle it now? Follow the video for your device and complete the upgrade at your own pace. If you need help, book a 15-minute call and we’ll walk you through it.

WATCH THE VIDEOS →SCHEDULE HELP

Choose the option that works best for you. · Free for active customers

02
DO IT YOURSELF

Follow along and upgrade your app.

Choose the video for your device and follow it step by step. If you get stuck or would rather have help, you can still schedule a call below.

VIDEO 01Video 1
Still need a hand?No problem. Choose a time below and we’ll call you.
02
NEED PERSONAL HELP?

Schedule a guided call.

WEEKLY AVAILABILITYCall times change each week
HOW TO BOOKChoose from the dates shown below
TIME ZONEAll appointments are Eastern Time
APPOINTMENTS ARE IN EASTERN TIME

We’ll call the number you provide.

Please reserve a time when you can be in front of your TV. Each call is set aside specifically for your app upgrade.

  • One customer per time slot
  • 15-minute guided appointment
  • ONN/Google TV and Firestick support
1
SELECT A DATEWhen should we call?
HOW MANY DEVICES NEED TO BE UPGRADED?

First device: 15 minutes · Each additional device: 10 minutes

Checking available dates…
2
SELECT A TIMEChoose an available date first
Eastern Time
Checking available times…
3
YOUR INFORMATIONWho are we calling?
WHICH DEVICE DO YOU HAVE? *

Your information is used only to schedule and complete this appointment. Appointment details are emailed to you and admin@utv45updates.com.

03
YOUR TWO OPTIONS

Upgrade your way.

1Try the video first

Choose your device and follow the instructions at your own pace.

2Book help if needed

If you get stuck, choose an open 15-minute appointment.

3We’ll finish it together

Answer our call with your TV and remote ready.